Late cancellation / No Show Policy

Please contact us within 24 hours of your scheduled appointment for any cancellations. You will be charged a $30.00 fee for cancellations with less than 24 hours notice.

No Call/No Shows

You will be charged the full amount of your service.

Online Booking

We offer convenient online booking 24/7.

A credit card is required to secure your appointment.

All appointments are requests, and need to be approved before being finalized.

You will receive a confirmation text or email confirming the appointment once it is approved.

If you do not get a confirmation, please call/text 203.871.1966 to ensure the appointment was booked.

You will get confirmation emails and text messages a few days prior to your appointment.


We are so glad you found us on Groupon ! Please keep in mind we will only accept one Groupon per person. All additional services should be purchased through On The Glow. Please see our Studio Policies for additional information.

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